Privacy Policy

May 2021

Maintaining the confidentiality of your personal financial information is very important to us at O’Shares ETF Investments (“O’Shares”). This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide to O’Shares. Please be sure to read this entire Privacy Policy before using or submitting information to this site.

Information We Collect. We may collect several types of nonpublic personal information about you, such as asking you specific questions and permitting you to communicate directly with us, including, but not limited to, via e-mail, feedback forms and information requests. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on). You may also be submitting information in order for you to benefit from specified features (such as newsletter subscriptions or submitting a resume) or to participate in a particular activity (such as promotions).

Information We Use and Share. We do not sell your personal information and we do not disclose it to anyone except as permitted or required by law. For example, we may share information we collect about you with relevant third-party service providers worldwide including, but not limited to, fund administrators, auditors, and customer relationship management partners, as appropriate. We may share this information with our legal counsel as we deem appropriate and with regulators. We may disclose information about you at your request, or as otherwise permitted or required by law. We may make full use of all information acquired through this website that is not in personally identifiable form. Except as otherwise stated, we may use your information to improve or modify the content of our website, to customize our website to users’ preferences, to communicate information to you, for marketing and research purposes, and for the purposes specified in this Privacy Policy or otherwise permitted by law.

Passive Information Collection
As you navigate through a website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, Facebook pixels, and navigational data collection. Our website uses Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider, so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). We may use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and to administer and improve the site.

About Cookies
A “cookie” is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences. “Session” cookies are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on website and to collect aggregate statistical information. Our website uses session cookies. “Persistent” cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the website visitors find most valuable, and customizing the website based on your preferences. Our website uses persistent cookies. When a new registration is recorded on the O’Shares website, the information is sometimes recorded and stored by a third-party via a cookie. Although third parties manage the use of these technologies, the information is only used for the purpose of managing O’Shares’ marketing materials and its website. Third parties are contractually obligated to keep the information confidential and are prohibited from using it for any purpose not expressly permitted by O’Shares.

About Internet Tags
“Internet tags” (such as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell a website server information such as the IP address and browser type related to the visitor’s computer. Although we currently do not intend to do so, we may use Internet tags on our website.

About Facebook Pixel
A Facebook pixel is code that is placed on websites. It allows us to track conversions from Facebook ads, optimize ads based on collected data, and build targeted audiences for marketingds for visitors who have already taken action on our website. Our website uses Facebook pixels.

About Log Files
“Navigational data” (“log files,” “server logs,” and “clickstream” data) are used for system management, to improve the content of a website, market research purposes, and to communicate information to visitors. Our website uses navigational data.

Information Security
We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to O’Shares and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100 percent secure or error-free. In particular, e-mail sent to or from our website may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on our website site, it is your responsibility to safeguard them. Within O’Shares, access to information about you is restricted to those employees who need to know the information. We maintain physical, electronic and procedural safeguards to protect your personal information. Our employees are trained to follow our procedures to protect your privacy and are instructed to access information about you only when they have a business reason to obtain it.

Links to Other Websites
Our website may contain links or references to other websites. Please be aware that we do not control other websites and, in all cases, this Privacy Policy does not apply to those websites. We encourage you to read the privacy policy of every websites you visit. We are not responsible in any way for the content of such websites.

Opting Out
You can opt out of from having us use the non-public, personally identifiable information that we collect and use for the purpose of sending you marketing and advertising materials by clicking on the “unsubscribe” link in our marketing emails.

Changes to Our Privacy Policy. We reserve the right to change our privacy policy in the future, but we will not disclose your nonpublic personal information as required or permitted by law without giving you an opportunity to instruct us not to.

Questions. For questions about our privacy policy, or for additional copies of this notice, please contact O’Shares Investments via email at [email protected].